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Sales Maven Blog

List It Or Lose It – The Pricing Conundrum

List It Or Lose It – The Pricing Conundrum

List It Or Lose It – The Pricing Conundrum Do you struggle with whether or not to list pricing on your website? Maybe you’ve been advised by experts to not list your pricing. However, how many people are calling you after visiting your website to inquire about

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The Assumptive Close Selling Technique

The Assumptive Close Selling Technique

The Assumptive Close Selling Technique The assumptive close selling technique, have you heard of it? Do you know when to use it? How about when not to use it? There are situations where using the assumptive close technique will ruin your chances of earning the business. Understanding

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How To Hire Great Salespeople

How To Hire Great Salespeople

How To Hire Great Salespeople Have you ever wondered how to hire great salespeople? Maybe you’re considering hiring someone part time or even full time to help grow your business in the coming year.   At BixChix Live in October, the fabulous Shelli Warren (shelli@bizchix.com) talked about

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Are Others Cashing In On Your Credit?

Are Others Cashing In On Your Credit?

Are Others Cashing In On Your Credit? Have you ever noticed others cashing in on your credit? Maybe someone took your idea and claimed it as theirs. Many of us have had this happen a time or two in our careers.   What about someone you learned

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Following Up vs. Chasing Clients – The Difference

Following Up vs. Chasing Clients – The Difference

Following Up vs. Chasing Clients – The Difference Do you know the difference between following up vs. chasing clients? For those who answered, “Not sure,” you’re not alone. This is one of the questions frequently asked when talking about sales. People struggle with when and how many times

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Letting Go Of Time Suckers

Letting Go Of Time Suckers

Letting Go Of Time Suckers Letting go of time suckers may be one of the most important things you can do for your business and for our own peace of mind. Time suckers can show up in many forms.   Last week the time sucker that reared

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How To Sell To Women

How To Sell To Women

How To Sell To Women What is the best way to sell to women?  Does selling to women require a different strategy than selling to men? Last, do you treat your male clients different then you treat your female clients?   A few weeks ago I attended

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Successful Selling At Vendor Events

Successful Selling At Vendor Events

Successful Selling At Vendor Events (This is an excerpt from an article published in the Business Among Moms Holiday Guide 2017 and posted on the BAM Blog, the full article can be read here) How successful are you selling at vendor events? Do you show up to

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Things You’re Wasting Money On By Giving Away

Things You’re Wasting Money On By Giving Away

Things You’re Wasting Money On By Giving Away Are you giving things away (e.g. samples, demo equipment, free sessions) as a means to build business? Do you ever wonder if you’re wasting money? Would you like to be more effective and get a better return on your

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5 Tips For Effective Networking

5 Tips For Effective Networking

5 Tips For Effective Networking Networking when done effectively is an excellent way to grow your business. It’s economical (in most cases) and allows you to build strong client relationships.   In order to network effectively, here are five tips you can immediately implement into your next

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Earning The Business – Even When They’re Already Buying Elsewhere

Earning The Business – Even When They’re Already Buying Elsewhere

Earning The Business – Even When They’re Already Buying Elsewhere Do you ever struggle with earning someone’s business because they’re already buying elsewhere? It’s unrealistic to think you won’t face competition in your industry. And even though there’s plenty of “fish in the sea,” sometimes our ideal

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What You Think Is Important Is Costing You Business

What You Think Is Important Is Costing You Business

What You Think Is Important Is Costing You Business   In the selling process, it’s easy to get caught up in what we think our client needs to know. Unfortunately, what you think is important may, in fact, be costing you business. It’s actually more important to

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Are You Fumbling The Close?

Are You Fumbling The Close?

Are You Fumbling The Close? Are you fumbling the close in the selling process? Rest assured, you’re not alone. Being proficient at closing sales is one of the most requested skills I’m asked to teach.   You can have the best product/service and you can even have

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Maintain Rapport and Gain Distance From A Close Talker

Maintain Rapport and Gain Distance From A Close Talker

Maintain Rapport and Gain Distance From A Close Talker How do you feel about close talkers? Your answer may depend on who the close talker is and how much rapport they have with you? Have you ever struggled to stay in a conversation with a close talker

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Playing The Long Game In Sales

Playing The Long Game In Sales

Playing The Long Game In Sales When’s the last time you wanted something bad enough you were willing to put in the time and effort to make it happen? Maybe it took weeks, months or even years. Was it worth it when you finally reached your goal?

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Bringing Intensity To Relationship Selling

Bringing Intensity To Relationship Selling

Bringing Intensity To Relationship Selling When’s the last time you wondered if you should bring more intensity into your selling process? Maybe you suspect that your sales would increase if you were more aggressive. Yet bringing intensity may not be your style and therefore is too far

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How To Handle Awkward Encounters

How To Handle Awkward Encounters

Handling Awkward Encounters Handling awkward encounters is something we’ve all had come up in business. When’s the last time you avoided attending an event because you were worried about running into someone? Did you regret not going after the fact? Maybe there was business to be had and

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Successful Prospecting

Successful Prospecting

Successful Prospecting Successful prospecting is something we all want and yet, most of us are terrified of it. The idea of reaching out to people to earn their business can be scary. It’s also one of the things most of us avoid doing at all costs.  

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Are You Celebrating Your Wins?

Are You Celebrating Your Wins?

Are You Celebrating Your Wins?   Are you celebrating your wins? When’s the last time you really slowed down enough to take it all that you’ve accomplished? As a busy professional, we sometimes forget to acknowledge our successes.   This week, consider answering the question posed in

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The Shotgun Approach Is Old School

The Shotgun Approach Is Old School

The Shotgun Approach Is Old School The shotgun approach to selling is old school (and not in a good way). How many unsolicited emails/instant messages do you receive every day from someone you’ve never met trying to sell you something? How often do you buy from these

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How To Gracefully Tell Someone, “Get To The Point!”

How To Gracefully Tell Someone, “Get To The Point!”

How To Gracefully Tell Someone, “Get To The Point!” When’s the last time you wanted to shout at someone, “GET TO THE POINT!” We’ve all found ourselves on the receiving end of someone’s long drawn-out explanation or story. Maybe in these situations, you’re able to maintain your

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Why Your Ideal Client Isn’t Buying From You

Why Your Ideal Client Isn’t Buying From You

Why Your Ideal Client Isn’t Buying From You When’s the last time you were frustrated because your ideal client wasn’t buying from you? Maybe you’ve spent a lot of time and money mapping out who your ideal client. Yet, that type of client still isn’t showing up

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Introductions And Saying Your Name

Introductions And Saying Your Name

Introductions and Saying Your Name   When making introductions, do you say your name? For those who had an immediate “Yes, of course, response,” are you sure?   When someone you know introduces you, do you say your name to the person you’re being introduced too? It’s

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How To Get Questions Answered

How To Get Questions Answered   Do you ever wonder what’s the best way to get questions answered? Maybe you’re asking questions of your followers, clients, etc. and not receiving a response back. Is there anything worse than asking questions and only hearing dead air in return?

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There’s No Shame In This Game

There’s No Shame In This Game

There’s No Shame In This Game Shame – it’s one of those emotions that can paralyze people into inaction. When’s the last time you felt shame in your business? Was it when you were asking for the sale? Maybe it was when someone was telling you how

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First Impression And A Microphone

First Impression And A Microphone

First Impression And A Microphone   How do you feel about speaking into a microphone? Is having your voice amplified fun for you, or do you shy away from a microphone?   How important is it that you make a positive first impression when meeting people for

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Are You “Educating” Clients Out Of Buying?

Are You “Educating” Clients Out Of Buying?

Are You “Educating” Clients Out Of Buying?   When’s the last time you caught yourself saying, “I’m not a salesperson. I just want to educate people.”   People say this when they hear I’m a sales trainer/coach, “I’m not a salesperson, I prefer to educate people.” Most people

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When You Don’t Know What To Say, Say This

When You Don’t Know What To Say, Say This

When You Don’t Know What To Say, Say This When’s the last time you struggled with how to respond to something someone said to you? Did you spend hours, days or maybe even weeks thinking of all the things you “could have” or “should have” said after

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Who Can You Rely On Most In Business?

Who Can You Rely On Most In Business?

Who Can You Rely On Most In Business?   Who can you rely on most in business? Where do you get sound business advice? Does this person (people) have your best intentions in mind?   When you think about who you rely on most, do a few people

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Is Your Scheduling Software Turning Clients Off?

Is Your Scheduling Software Turning Clients Off?

Is Your Scheduling Software Turning Clients Off? Is your scheduling software turning clients off? When’s the last time you read through the message attached to your scheduling link?   There are so many reasons to use a scheduling program and it can easily turn people off when not positioned properly.

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When Resolving Client Issues, Don’t Say This

When Resolving Client Issues, Don’t Say This

 When Resolving Client Issues, Don’t Say This When you pay money for a product/service and something goes wrong, what do you most want to happen next? Do you want a resolution from the company/individual? Do you want swift action taken? Maybe you want an apology.  Or do

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Are You The Exception To The Rule?

Are You The Exception To The Rule?

Are You The Exception To The Rule? When’s the last time you convinced yourself that you are the exception to the rule? And more importantly, when you think of yourself as the exception, is it a positive in your life/business or is it a negative?   It’s

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2 Tips For Setting Your Price

2 Tips For Setting Your Price

2 Tips For Setting Your Price   When’s the last time you wondered if you should raise your price? Maybe you charge by the hour and find this to be a difficult way to make money long term.   A common discussion with my clients resolves around

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What’s Stopping People From Buying

What’s Stopping People From Buying

What’s Stopping People From Buying   Do ever feel confused as to what’s stopping people from buying from you? Maybe you have the perfect solution to meet their needs and solve their problems, and yet, they still say no.   Being told no can be hard to hear.

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Is It A Favor?

Is It A Favor?

Is It A Favor? When someone tells you after the fact that they did you a favor how do you generally respond? Most likely you’re grateful.   However, what if the person acts a little put out by doing you a favor even if you didn’t ask or

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What You Don’t Know

What You Don’t Know

What You Don’t Know Have you ever been in a conversation with someone who acted “as if” they already knew your opinion on a subject matter? Do you find being in a conversation with someone who constantly tells you want you to know and how you feel annoying?

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Clear The Field

Clear The Field

Clear The Field Do you ever get fed up with people who act as if they might buy from you and then never do? It may be time to start implementing a simple strategy that I refer to as “Clear the field” when it comes to your business.

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Do You Reek Of Desperation?

Do You Reek Of Desperation?

Do You Reek Of Desperation? What might an observer say when asked how committed you are to growing your business? Would the observer be impressed with your level of commitment? What about your dedication to expanding your skill set? And last, what observations would they make about

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Are You Overlooking This Technique?

Are You Overlooking This Technique?

Are You Overlooking This Technique?     When’s the last time you had an epiphany? Maybe you’d been overlooking something staring you right in the face. Were you pleasantly surprised at your new realization? And did you immediately implement your new awareness?   Check out this week’s

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The Difference Between Creating Curiosity & Being Salesy

The Difference Between Creating Curiosity & Being Salesy

The Difference Between Creating Curiosity & Being Salesy How good are you at creating curiosity? And do you ever worry about coming off as salesy when sharing about your business?   It’s a fine line – the difference between creating curiosity and sounding salesy. Be sure you understand the

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Are You Maximizing Referrals?

Are You Maximizing Referrals?

Are You Maximizing Referrals?   Do you ever wonder if you’re maximizing your referrals?  When’s the last time someone sent you a referral? And how long did it take you to follow up with the referral?   Check out this week’s tip on how to maximize referrals

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Why You’re Expecting Too Much From Your Clients

Why You’re Expecting Too Much From Your Clients

Why You’re Expecting Too Much From Your Clients When’s the last time you received a message and after listening to it/reading it, you had no idea what you were supposed to do next? Do you find that frustrating?  Do you ever wonder, “Was this message meant for

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Tone This Down When Selling

Tone This Down When Selling

Tone This Down When Selling How do you respond when people present their product/service to you in a way that makes it seem as if you don’t buy from them, you’re killing yourself, damaging the environment, and/or robbing people of basic human rights? And do you even

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The Knee-Jerk “No” in Sales

The Knee-Jerk “No” in Sales

The Knee-Jerk “No” in Sales When’s the last time you had a really great idea, and when you presented it to someone, they gave you the knee-jerk “no.” A knee-jerk response is when someone gives you an immediate emotional response, and often in sales it’s a “no.”   Maybe

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Words That Motivate and Influence

Words That Motivate and Influence

Words That Motivate and Influence Do you have trigger words? Words that when you hear them pique your interest or maybe even stop you in your tracks because you’ve got to know more? Most of us have a few trigger words. Of course one of the biggest

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Avoid Saying This To Clients

Avoid Saying This To Clients

Avoid Saying This To Clients What’s worse, being forced to endure something you don’t want or having the person forcing something on you act as if it was your idea in the first place?   Depending on the situation, you may speak up right away and put

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Don’t Be Fooled Into Believing This

Don’t Be Fooled Into Believing This

Don’t Be Fooled Into Believing This Who in your life acts as if they are frozen in a certain time period? Maybe they’re still wearing the same clothes, have the same haircut or the same way of thinking/acting as they did 20 or even 30 years ago. It’s as

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Success Leaves Clues

Success Leaves Clues

Success Leaves Clues When’s the last time you thought about what success means to you? Is this something you focus on regularly?   Years ago when learning NLP we learned that success leaves clues. Learning how to pay exquisite attention to the people who are having success in

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Phrases To Avoid When Telling Stories

Phrases To Avoid When Telling Stories

Phrases To Avoid When Telling Stories   How often do you tell stories in your business?   For many people, storytelling is a key skill in the art of effective selling. Learning how and when to tell stories has been instrumental in my success over the years. It’s

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The Neglected Gift In Sales

The Neglected Gift In Sales

The Neglected Gift In Sales Which do you prefer, receiving a thoughtful gift or giving a gift that someone will cherish for years to come?   Maybe in the last few months, you’ve done a favor for someone that to you seemed insignificant and yet to the person

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The Clients You Should Focus On

The Clients You Should Focus On

The Clients You Should Focus On When’s the last time you stumbled upon a sign that made you pause and ponder about a deeper meaning? Maybe the sign was meant to be funny, or maybe it was meant to help you find your way somewhere, and yet

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Price: It’s Not What, It’s How

Price: It’s Not What, It’s How

Price: It’s Not What, It’s How You know that old saying, “It’s not what she said, it’s how she said it.”  How many times have you gotten yourself into a sticky situation by the “how” you said something?   A frequent topic clients want to discuss is

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Is Your Bias Costing You Clients?

Is Your Bias Costing You Clients?

Is Your Bias Costing You Clients? Have you ever been in a situation where someone says to you, “I have something to tell you, and you’re not going to like it?” Do you instantly go on the defensive or maybe brace yourself for bad news.   In

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Why Chasing Clients Doesn’t Work

Why Chasing Clients Doesn’t Work

Why Chasing Clients Doesn’t Work Do you like to be chased? For instance, if someone right now said to you, “I’m going to chase you,” would you prepare to run? And, would it be kind of fun, would you enjoy it?   In the selling process when

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These Are Not Your Clients

These Are Not Your Clients

These Are Not Your Clients Do you ever find yourself feeling disappointed that the important people in your life don’t take much interest in your business? Maybe when you started out you thought your friends and family would be great supporters and maybe even clients. A few

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Reckless vs. Resolute

Reckless vs. Resolute

Reckless vs. Resolute At what age did you receive your driver’s license?   Growing up in Boise, ID, I received my daytime driver’s license at the age of fourteen. Once I turned sixteen, I was legally allowed to drive at night. It was an exciting time, as I

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Are You Missing A Step?

Are You Missing A Step?

Are You Missing A Step?   As a kid, did you ever try to jump up as many steps as you could at one time? Were you able to jump up 2 or even 3 steps? Maybe you got a group of friends together and you all tried

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Diffusing An Angry Client

Diffusing An Angry Client

Diffusing An Angry Client When’s the last time you lost your cool at a company for mistreating you as a client? Unfortunately, too often the way companies train their employees to handle angry customers is what escalates the situation vs. calming them down. A few weeks back

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Are You Ruining Your Reputation By Targeting The Wrong Clients?

Are You Ruining Your Reputation By Targeting The Wrong Clients?

Are You Ruining Your Reputation By Targeting The Wrong Clients? When’s the last time you purchased a product/service only to be disappointed in the quality of what you received? What did you do about it? Did you ask for your money back, did you write a negative

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The Best Accountability Partner

The Best Accountability Partner

The Best Accountability Partner   Do you have an accountability partner? Someone you regularly check in with, share your wins, talk about what’s next in your business and strategize how best to get there?   For those of you who have a great accountability partner, you understand

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Are You Penny Wise & Pound Foolish?

Are You Penny Wise & Pound Foolish?

Are You Penny Wise & Pound Foolish? Have you ever found yourself in a situation where you fully intended to buy something only to find you didn’t have enough cash on you to make the purchase and the store didn’t accept credit cards? Maybe you left the

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Identifying An Ideal Client

Identifying An Ideal Client

Identifying An Ideal Client   Have you ever had a day when you felt like banging your head on your desk if another client asked you this dreaded question, “Why do you need to know that?”   How many times have you needed information from your client

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Little Missed Opportunities Adding Up To Hefty Losses

Little Missed Opportunities Adding Up To Hefty Losses

Little Missed Opportunities Adding Up To Hefty Losses When’s the last time you stopped and evaluated the materials you’re putting out in the world to build your business? For those of you like me, you complete something, and then you move on to the next thing. You

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How To Entice Prospects

How To Entice Prospects

How To Entice Prospects   When’s the last time you got a taste of something so delicious you just had to have more?  Or maybe you learned something so interesting you were enticed to find out more?   One of the struggles I hear from clients over

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The Small Gesture That Reaps Big Rewards

The Small Gesture That Reaps Big Rewards

The Small Gesture That Reaps Big Rewards Have you read or heard about the book The Compound Effect by Darren Hardy?   Years ago someone suggested I read it, and the message made so much sense that I continue to refer to the concept over and over

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How To Minimize Misunderstandings

How To Minimize Misunderstandings

How To Minimize Misunderstandings Is there anything more frustrating than someone misinterpreting what you’ve said and taking offense to your comments?   In this day and age, it’s so easy for this to happen. We communicate so much over social media, email, and text message that we have little

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A Big Mistake

A Big Mistake

A Big Mistake When you think about what you offer to your clients, do you consider yourself different from your competitors? Chances are your experience, your style and/or your approach makes you stand out from the crowd.   How do you talk about your uniqueness? Do you

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Are You Causing Customer Indecision?

Are You Causing Customer Indecision?

Are You Causing Customer Indecision? When’s the last time you thought a client was ready to buy and then they didn’t? You got the dreaded response, “I’m going to wait and think about it some more.”   Did you feel frustrated and maybe a little confused. Do you

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Stop Saying This In Place Of An Apology

Stop Saying This In Place Of An Apology

Stop Saying This In Place Of An Apology When’s the last time you were the customer and had a bad experience?  Maybe it was at a restaurant, a local store or maybe it was with someone you hired to provide a service for you. Did you bring

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When To Offer A Discount

When To Offer A Discount

When To Offer A Discount   How do you respond when someone asks you for a discount? Do you feel compelled to offer one or are you comfortable saying no?   Many people struggle with what to say when asked for a discount. A little over a

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Avoid Attachment When Selling

Avoid Attachment When Selling

Avoid Attachment When Selling When’s the last time you worked hard to earn a client’s business only to be told you didn’t get the deal? Were you disappointed, frustrated, or even ticked off? It sucks to work hard for someone and have them not understand the value of what you’re

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Should You List Pricing On Your Website

Should You List Pricing On Your Website

Should You List Pricing On Your Website When you visit a website looking for pricing, and it’s not listed, what do you do next? Do you fill out a request form asking for pricing or do you go back to Google and click on the next option

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Vulnerability vs. Inappropriate Sharing

Vulnerability vs. Inappropriate Sharing

Vulnerability vs. Inappropriate Sharing   There’s a lot of talk about the power of vulnerability and how it connects people.   Since a big part of what I teach is building rapport and developing long-term client relationships, the concept of vulnerability comes up frequently.   At one

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Are You Inadvertently Talking Down To Clients?

Are You Inadvertently Talking Down To Clients?

Are You Inadvertently Talking Down To Clients? Is there anything worse than someone who wants to sell you something as coming off as condescending? Let’s face it; nobody appreciates being talked down too. It’s a huge rapport breaker, and if you’re anything like me, people who come off

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This May Be The Reason You’re Not Closing Deals

This May Be The Reason You’re Not Closing Deals

This May Be The Reason You’re Not Closing More Deals When’s the last time you had a huge ah-ha moment? And when’s the last time that ah-ha moment was realizing you had a huge blind spot hindering your business? My big ah-ha moment of realizing my blind

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Why Handing Out Literature Doesn’t Work

Why Handing Out Literature Doesn’t Work

Why Handing Out Literature Doesn’t Work When’s the last time you were walking somewhere, and someone forced a piece of paper into your hand? Did you gladly accept it, take it and throw it away the first chance you got or did you refuse to take it?

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How To Create Curiosity About Your Business

How To Create Curiosity About Your Business

How To Create Curiosity About Your Business   Have you ever noticed the difference between how you call a dog vs. how you call a cat?   Many times when people call dogs, there is excitement in their tone and an almost frantic pitch to their voice,

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Never Dread Following Up Again

Never Dread Following Up Again

Never Dread Following Up Again How good are you at following up with prospects?  When you meet someone and take their business card, do you immediately reach out to them once you’re back at your office? Or are you like the rest of us and the business

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How To End A Conversation Gracefully

How To End A Conversation Gracefully

How To End A Conversation Gracefully   Have you ever found yourself in a conversation and you’re not quite sure how to end it?   Maybe you attended a networking meeting recently, and although you enjoyed the conversation, you knew it was time to move on, yet

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Are You Asking For What You Want?

Are You Asking For What You Want?

Are You Asking For What You Want? When’s the last time someone asked you a question that made you stop what you were doing and really think about your answer? You know one of those big questions that you could easily give a standard response to but

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Don’t Be Overly Committed

Don’t Be Overly Committed

Don’t Be Overly Committed It was Albert Einstein who said, “The definition of insanity is doing something over and over again and expecting a different result.”   Have you ever met someone and you thought to yourself, “Why do they keep making the same mistake over and

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The Shortcut In Sales

The Shortcut In Sales

The Shortcut In Sales Have you ever noticed how many of us tend to want a shortcut? It feels so good to get there sooner.   Let’s be honest, if there were some pill you could take or app you could buy to accomplish a goal in

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Building Long-Term Client Relationships

Building Long-Term Client Relationships

 Building Long-Term Client Relationships When you’re in the position of being a client/customer, do you enjoy being thanked for your business? Is it important to you?   Let’s face it; you can have the best product/service in the world and it doesn’t really matter unless you have

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Are Your Clients Skeptics?

Are Your Clients Skeptics?

Are Your Clients Skeptics?     When you read or hear about a new program that is promising never before seen results like, “Make Six Figures in Six Weeks” or “Lose 50 lbs. in 5 days,” do you believe it?  Many of us know when it sounds

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Conversation Interrupters

Conversation Interrupters

Conversation Interrupters Do you enjoy being in conversations where you get a sense that the other person has a hidden agenda? When this happens, do you keep your guard up?   Maybe you’ve been in a conversation before where you thought it was going well, and then

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Overcoming The “Go Fish” Mentality

Overcoming The “Go Fish” Mentality

 Overcoming The “Go Fish” Mentality Did you play Go Fish when you were a kid? The game where you hold cards in your hand and the other player(s) asks you if you have any Kings, Nines, etc. When you have the card they call out, you have to

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How To Find Your Sweet Spot When Selling

How To Find Your Sweet Spot When Selling

How To Find Your Sweet Spot When Selling Have you ever noticed when you’re learning to do something new, you have to concentrate hard with little to no distractions in order to do it right? And then as time goes by and you practice a few times,

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A Simple Brand Strategy To Boost Your Visibility and Influence

A Simple Brand Strategy To Boost Your Visibility and Influence

As a special treat for you this week, I’ve asked my friend and mentor, Joie Gharrity, to be my first ever guest blogger. She’s been a huge inspiration and has helped make significant improvements in my business. Joie’s a brilliant brand strategist, marketer and content developer. I

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What Are Clients Saying Behind Your Back?

What Are Clients Saying Behind Your Back?

What Are Clients Saying Behind Your Back? Have you ever wondered what people say about you and your business when you’re not around?   Of course, we all want our happy clients out there singing our praise. But, is that happening? And if not, why not?  

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Do This First – The Sales Will Come

Do This First – The Sales Will Come

Do This First – The Sales Will Come Have you ever met someone and instantly thought to yourself, this person is only interested in selling me something? If you’re like me, that is an instant turn off, and usually, I want to get out of that conversation

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Are You Doing What It Takes?

Are You Doing What It Takes?

Are You Doing What It Takes? When it comes to growing your business and specifically sales, how’s it going? Are you on track and meeting your weekly and monthly goals? For those who are rocking their sales, Congrats! You deserve recognition for your hard work and effort.

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How To Address Competition With Prospective Clients

How To Address Competition With Prospective Clients

How To Address Competition With Prospective Clients When a prospect brings up a competitor, do you ever feel frustrated or even irritated? What about when the competitor is not transparent with their offer, and it makes it look like they’re offering a better deal than you? Most

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How To Effectively Deliver New Information To A Prospect

How To Effectively Deliver New Information To A Prospect

How To Effectively Deliver New Information To A Prospect Do you ever wish it was easier to share information with a prospect when they think they already know everything you’re going to say?  Maybe they’ve seen or heard about your product/service and have already started to form

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Handing Out Business Cards Doesn’t Generate Business

Handing Out Business Cards Doesn’t Generate Business

Handing Out Business Cards Doesn’t Generate Business   Have you noticed lately people handing you multiple business cards?  Maybe its just me but this is happening more and more. These people say things like, “Here take a few business cards and hand them out to anyone else

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Build Credibility Quickly When Networking

Build Credibility Quickly When Networking

Build Credibility Quickly When Networking Do you love to network? Do you look forward to attending networking events? I asked these same questions while presenting to a networking group recently and not one person raised their hand.   The next question was, “How many of you network

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How To Say “No” To Pushy People

How To Say “No” To Pushy People

How To Say “No” To Pushy People How good are you at saying no?  Most of us struggle with telling people no because we don’t want to hurt their feelings or have them think negatively about us. A few days ago a good friend called wanting some

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Effective Email Communication

Effective Email Communication

Effective Email Communication When’s the last time you sent out emails announcing some great new program and didn’t get a single response? Or you emailed an invite to someone to set up a time to chat about how your product/service may benefit them and never heard back?

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What To Say To People Who Only Talk About Themselves

What To Say To People Who Only Talk About Themselves

What To Say To People Who Only Talk About Themselves When’s the last time you attended a networking event?  If you’re like me, you regularly network as a means to build your community and grow your business.   At said networking events, have you ever encountered the

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Responding to Criticism

Responding to Criticism   Have you received any criticism lately? When you receive criticism do you go into fight or flight mode (the instinctive physiological response where you either ready yourself to resist forcibly or you run away)?  Which one is more common for you – fight

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6 Steps To Better Client Interactions

6 Steps To Better Client Interactions

6 Steps To Better Client Interactions As we begin 2016, many of us will spend time reflecting on what worked in 2015, what we want more of in 2016 and setting new goals to achieve.   As you spend time reflecting and planning, consider taking some time

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