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Resource Library

Resource Library

 

Rapport

This section focuses on interactions and how to be more effective when communicating with prospects/clients.

Is It Safe? Read Now Download
Maintain Rapport and Gain Distance From A Close Talker Read Now Download
My Name’s not “Dear” Read Now Download
You gotta pace before you lead Read Now Download
Why so contrary Read Now Download
Technology isn’t always the answer Read Now Download
Asked and Answered Read Now Download
Do this First – The sales will come Read Now Download
Nobody wants to be sold to this way Read Now Download
You’ve Got the Look Read Now Download
Build credibility quickly when networking Read Now Download
Do this first, the sales will come Read Now Download
Effective Email communication Read Now Download
How To find your sweet spot when selling Read Now Download
How to minimize misunderstandings Read Now Download
Overcoming the “go fish” mentality Read Now Download
Avoid saying this to clients Read Now Download
The clients you should focus on Read Now Download
Diffusing an angry client Read Now Download
How to gracefully tell someone, “get to the point.” Read Now Download
Is it a favor? Read Now Download
How To Handle Awkward Encounters Read Now Download

Impressions

This section focuses on how you are perceived by others and what you can do to set yourself up for a positive impression.
Your internal state may be costing you money Read Now Download
New and You Read Now Download
The silent credibility killer Read Now Download
Be interesting and relevant Read Now Download
Do this when presenting Read Now Download
Are you clients skeptics? Read Now Download
A picture is worth a thousand words Read Now Download
Are you ruining your reputation by targeting the wrong clients? Read Now Download
What are your clients saying behind your back? Read Now Download
Are you inadvertently talking down to clients? Read Now Download
Vulnerability vs. Inappropriate Sharing Read Now Download
Why handing out literature doesn’t work Read Now Download
Stop saying this in place of an apology Read Now Download
First impressions and a microphone Read Now Download
A big mistake Read Now Download
Why you’re expecting too much from your clients Read Now Download
Tone this down when selling Read Now Download
Introductions and saying your name Read Now Download
Is your scheduling software turning clients off? Read Now Download
What you don’t know Read Now Download

Language

This section focuses on what to say and how to say it.
A big mistake Read Now Download
Conversation Interrupters Read Now Download
Alternative Question to ask Read Now Download
Navigating Difficult Conversations Read Now Download
The Difference between creating curiosity and being salesy Read Now Download
A Nicer way to ask Read Now Download
Are you Overusing This word? Read Now Download
How to deal with difficult people Read Now Download
Phrases that repel clients Read Now Download
Delivering on expectations Read Now Download
Slinging Mud Read Now Download
Just kidding Read Now Download
Make it easy Read Now Download
Responding to criticism Read Now Download
Get in-sync Read Now Download
Answers clients understand Read Now Download
Are you inadvertently talking down to clients? Read Now Download
How To End A Conversation Gracefully Read Now Download
What are they really asking Read Now Download
Phrases to avoid when telling stories Read Now Download
When resolving client issues, don’t say this Read Now Download
The knee-jerk “no” in sales Read Now Download
Words that motivate and influence Read Now Download

Pricing

This section focuses on everything related to price, how to talk about it, how to set it, and mis-steps to avoid.
The value of a favor Read Now Download
1 more reason to charge for your services Read Now Download
When a client asks for a discount Read Now Download
The #1 mistake when talking price Read Now Download
Getting paid without asking for money Read Now Download
Work twice as hard and make the same money? – Quit it! Read Now Download
2 Tips For Setting Your Price Read Now Download
Should you list pricing on your website Read Now Download
When to offer a discount Read Now Download
Price: It’s not what, it’s how Read Now Download
Is your bias costing you clients? Read Now Download

Asking

This section focuses on the steps of moving a prospect through the selling process
Are you asking for what you want? Read Now Download
Stop Bait and Switch Selling Read Now Download
How to effectively deliver new information to a prospect Read Now Download
Take What’s offered Read Now Download
The Invitation That makes you money Read Now Download
Are you causing Customer indecision Read Now Download
Don’t Be a chicken Read Now Download
Reckless vs. Resolute Read Now Download
Are you missing a step? Read Now Download
How to get questions answered Read Now Download
There’s no shame in this game Read Now Download
Are you “educating” clients out of buying? Read Now Download
What’s stopping people from buying Read Now Download
Clear The Field Read Now Download

Next Steps

This section focuses on the steps of moving a prospect through the selling process.
Don’t be overly committed Read Now Download
How many times should you follow up with prospects? Read Now Download
Are you doing what it takes? Read Now Download
Not Interested. Or could it be something else? Read Now Download
Getting told “no” sucks Read Now Download
How To address competition with prospective clients Read Now Download
Clear The Field Read Now Download
 How To Entice prospects Read Now Download
Handing out business cards doesn’t work Read Now Download
Never dread follow up again Read Now Download
Why chasing clients doesn’t work Read Now Download
When you don’t know what to say, say this Read Now Download
Avoid Attachment When selling Read Now Download
The small gesture that reaps big rewards Read Now Download

Professional Development

This section focuses on mindset and things you’ll want to think about for your business.

 

A better way to evaluate your performance Read Now Download
A strategy for making decisions Read Now Download
Do you know where you’re going? Read Now Download
Over promise and under deliver Read Now Download
Structure For Writing Your Book Read Now Download
Why not me? Read Now Download
Are you celebrating your wins Read Now Download
6 steps to better client interaction Read Now Download
5 ways to build a list of stories Read Now Download
The shortcut in sales Read Now Download
the heart of your business Read Now Download
How to say ‘no” to pushy people Read Now Download
Something to be thankful for Read Now Download
What To say to people who only talk about themselves Read Now Download
How To Figure out What You’ll Make next year Read Now Download
Little missed opportunities adding up to hefty losses Read Now Download
Are you overlooking this technique Read Now Download
Don’t be fooled into believing this Read Now Download
The best accountability partner Read Now Download
Success leaves clues Read Now Download
Who can you rely on most in business? Read Now Download
Are you the exception to the rule? Read Now Download
Do you reek of desperation? Read Now Download

Business Building

This section focuses on activities and thoughts regarding building your business.
Are you penny wise and pound foolish? Read Now Download
Building Long-term client relationships Read Now Download
Identifying an ideal client Read Now Download
Satisfying Curiosity Read Now Download
Set yourself up for successful sales calls Read Now Download
This may be the reason you’re not closing more deals Read Now Download
What Goes Around Read Now Download
How to create curiosity about your business Read Now Download
Are you maximizing referrals? Read Now Download
The neglected gift in sales Read Now Download
These are not your clients Read Now Download
The shotgun approach is old school Read Now Download
Successful Prospecting Read Now Download