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Posts Tagged communication

Introductions And Saying Your Name

Introductions And Saying Your Name

Introductions and Saying Your Name   When making introductions, do you say your name? For those who had an immediate “Yes, of course, response,” are you sure?   When someone you know introduces you, do you say your name to the person you’re being introduced too? It’s […]

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How To Get Questions Answered

How To Get Questions Answered   Do you ever wonder what’s the best way to get questions answered? Maybe you’re asking questions of your followers, clients, etc. and not receiving a response back. Is there anything worse than asking questions and only hearing dead air in return? […]

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There’s No Shame In This Game

There’s No Shame In This Game

There’s No Shame In This Game Shame – it’s one of those emotions that can paralyze people into inaction. When’s the last time you felt shame in your business? Was it when you were asking for the sale? Maybe it was when someone was telling you how […]

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When You Don’t Know What To Say, Say This

When You Don’t Know What To Say, Say This

When You Don’t Know What To Say, Say This When’s the last time you struggled with how to respond to something someone said to you? Did you spend hours, days or maybe even weeks thinking of all the things you “could have” or “should have” said after […]

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Is Your Scheduling Software Turning Clients Off?

Is Your Scheduling Software Turning Clients Off?

Is Your Scheduling Software Turning Clients Off? Is your scheduling software turning clients off? When’s the last time you read through the message attached to your scheduling link?   There are so many reasons to use a scheduling program and it can easily turn people off when not positioned properly. […]

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When Resolving Client Issues, Don’t Say This

When Resolving Client Issues, Don’t Say This

 When Resolving Client Issues, Don’t Say This When you pay money for a product/service and something goes wrong, what do you most want to happen next? Do you want a resolution from the company/individual? Do you want swift action taken? Maybe you want an apology.  Or do […]

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Is It A Favor?

Is It A Favor?

Is It A Favor? When someone tells you after the fact that they did you a favor how do you generally respond? Most likely you’re grateful.   However, what if the person acts a little put out by doing you a favor even if you didn’t ask or […]

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The Difference Between Creating Curiosity & Being Salesy

The Difference Between Creating Curiosity & Being Salesy

The Difference Between Creating Curiosity & Being Salesy How good are you at creating curiosity? And do you ever worry about coming off as salesy when sharing about your business?   It’s a fine line – the difference between creating curiosity and sounding salesy. Be sure you understand the […]

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Why You’re Expecting Too Much From Your Clients

Why You’re Expecting Too Much From Your Clients

Why You’re Expecting Too Much From Your Clients When’s the last time you received a message and after listening to it/reading it, you had no idea what you were supposed to do next? Do you find that frustrating?  Do you ever wonder, “Was this message meant for […]

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Tone This Down When Selling

Tone This Down When Selling

Tone This Down When Selling How do you respond when people present their product/service to you in a way that makes it seem as if you don’t buy from them, you’re killing yourself, damaging the environment, and/or robbing people of basic human rights? And do you even […]

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Avoid Saying This To Clients

Avoid Saying This To Clients

Avoid Saying This To Clients What’s worse, being forced to endure something you don’t want or having the person forcing something on you act as if it was your idea in the first place?   Depending on the situation, you may speak up right away and put […]

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The Clients You Should Focus On

The Clients You Should Focus On

The Clients You Should Focus On When’s the last time you stumbled upon a sign that made you pause and ponder about a deeper meaning? Maybe the sign was meant to be funny, or maybe it was meant to help you find your way somewhere, and yet […]

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Are You Inadvertently Talking Down To Clients?

Are You Inadvertently Talking Down To Clients?

Are You Inadvertently Talking Down To Clients? Is there anything worse than someone who wants to sell you something as coming off as condescending? Let’s face it; nobody appreciates being talked down too. It’s a huge rapport breaker, and if you’re anything like me, people who come off […]

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Conversation Interrupters

Conversation Interrupters

Conversation Interrupters Do you enjoy being in conversations where you get a sense that the other person has a hidden agenda? When this happens, do you keep your guard up?   Maybe you’ve been in a conversation before where you thought it was going well, and then […]

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How To Find Your Sweet Spot When Selling

How To Find Your Sweet Spot When Selling

How To Find Your Sweet Spot When Selling Have you ever noticed when you’re learning to do something new, you have to concentrate hard with little to no distractions in order to do it right? And then as time goes by and you practice a few times, […]

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Do This First – The Sales Will Come

Do This First – The Sales Will Come

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How To Say “No” To Pushy People

How To Say “No” To Pushy People

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The Heart Of Your Business

The Heart Of Your Business

The Heart Of Your Business Much like the heart’s job is to pump the life blood throughout your body, sales is what pumps revenue into every area of your business. If some part of you is saying to yourself right now, “I don’t sell anything in my […]

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Don’t Be A Chicken

Don’t Be A Chicken

Don’t Be A Chicken When’s the last time you got yourself all pumped up to do something to grow your business only to chicken out at the last minute because you were worried about what other people would think of you? Recently, I was the guest speaker […]

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Asked & Answered!?

Asked & Answered!?

Asked & Answered!? Have you ever been in a conversation with someone where you thought to yourself, “Do I even need to be here for this, I’m not even a part of the conversation?” In the last couple weeks, I’ve had 3 separate experiences where I found […]

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You’ve Got The Look

You’ve Got The Look

You’ve Got The Look When’s the last time you heard this, “The eyes are the window to the soul?” What would be your guess as to how many songs have been sung about the eyes?  Here’s just a few that come to mind:  “Can’t Take My Eyes […]

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Satisfying Curiosity

Satisfying Curiosity

Satisfying Curiosity Where would you rate yourself on a scale of 1 to 10 on your level of curiosity (1 being “not curious by nature,” 10 being “I gotta know more!”)? Year’s ago, I learned a communication technique that involved using the phrase, “I’m curious.” After trying […]

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My Name’s Not “Dear”

My Name’s Not “Dear”

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Slinging Mud

Slinging Mud

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