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Posts Tagged customer experience

List It Or Lose It – The Pricing Conundrum

List It Or Lose It – The Pricing Conundrum

List It Or Lose It – The Pricing Conundrum Do you struggle with whether or not to list pricing on your website? Maybe you’ve been advised by experts to not list your pricing. However, how many people are calling you after visiting your website to inquire about

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Don’t Be Fooled Into Believing This

Don’t Be Fooled Into Believing This

Don’t Be Fooled Into Believing This Who in your life acts as if they are frozen in a certain time period? Maybe they’re still wearing the same clothes, have the same haircut or the same way of thinking/acting as they did 20 or even 30 years ago. It’s as

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You Gotta Pace Before You Lead

You Gotta Pace Before You Lead

You Gotta Pace Before You Lead When’s the last time you found yourself interacting with a client and thinking to yourself, “Geez, I wish this person was more upbeat, relaxed, friendly,…, more like me.” Last week I had the pleasure of training sales professionals in Phoenix.  One

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