How To Avoid Tarnishing Your Reputation With A Bad Referral
Clients view your referrals as an extension of yourself.
A bad referral backfires and ripples into the relationship you have with your clients. What can you do to buffer or completely avoid such situations?
Your very own Sales Maven, Nikki Rausch, is here to offer tips, techniques, and strategies to master your sales conversations. Discover methods to place yourself in the position to thrive in business and produce true value for your audience.
Today, learn about how to avoid tarnishing your reputation with a bad referral on this episode of the Sales Maven Show.
In today’s episode, Nikki’s solo discussion talks about how to avoid tarnishing your reputation with a bad referral. She recalls unknowingly giving a bad referral to one of her largest clients and what she did to redirect the situation before it actually got bad. Listen as Nikki talks about filtering referrals, giving disclaimers, and saying “No” to certain referrals.
Nikki invites you to join the Sales Maven Society. Don't miss this opportunity for you and Nikki to work together. Bring your questions, concerns, and sales challenges; she provides answers and guidance to boost your confidence. Join the Sales Maven Society here, click Join Today, and then checkout and use coupon code 47trial to get your first month for $47.00!
In This Episode:
[00:27] – Welcome, and thank you for listening!
[03:00] – Nikki talks about unknowingly giving a bad referral to one of her largest clients. PART 1
[05:37] – Nikki talks about unknowingly giving a bad referral to one of her largest clients. PART 2
[08:01] – What is Nikki’s reflection on that situation?
[10:43] – Remember that referrals should have mutual benefit.
[12:39] – Nikki shares how to add more context to your referrals as a disclaimer.
[14:41] – Thank you for listening. Nikki is so grateful you are here!
For more actionable sales tips, download the FREE Closing The Sale Ebook.
To download free Resources from Nikki: www.yoursalesmaven.com/maven