As a business owner, your time and energy are valuable. Every conversation you have should serve a purpose, whether it’s growing your network, nurturing a prospect, or identifying opportunities. But what happens when you find yourself on a call without a clear objective? It’s time to be strategic. Learn how to have strategic sales conversations.
The Importance of Defining the Purpose of Your Calls
Jumping on a call without knowing its purpose can be a waste of time. Before engaging in a conversation, ask yourself: What is the desired outcome of this call? Establishing a clear goal will help guide the discussion and ensure it’s a productive use of your time.
There are three primary outcomes to consider when evaluating a conversation:
- Potential Client: Is this person a qualified prospect who may benefit from your services?
- Networking Connection: Is this someone you'd like to maintain a professional relationship with, such as a colleague or referral partner?
- Bless and Release: Is this a conversation that doesn’t align with your business goals, meaning it’s best to part ways politely?
By identifying which category the person falls into, you can steer the conversation in the right direction.
How to Quickly Establish the Conversation’s Purpose
One of the best ways to set the tone for a productive conversation is by asking a key question early on:
“What would make this time valuable for you today?”
This question encourages the other person to share their expectations and objectives. Once they respond, it’s crucial to follow up by stating what would make the conversation valuable for you as well.
For example, you might say:
“For me, a valuable use of this time would be to explore whether there’s an opportunity for us to collaborate or if I can support you in some way.”
This sets a mutual understanding of the conversation’s direction and prevents unnecessary small talk that doesn’t drive results.
Maximizing Sales Conversations for Better Results
If the person you’re speaking with is a potential client, the goal should be to guide them to the next step in your sales process. Whether that’s scheduling a discovery call, sending a proposal, or closing a deal, knowing their level of interest allows you to move forward efficiently.
For networking contacts, your aim might be to schedule another meeting, stay connected on social media, or find ways to support each other professionally.
And in the case of a “bless and release” situation, you can politely conclude the conversation without committing to future engagement. A simple way to do this is by thanking them for their time and wishing them success.
Take Control of Your Sales Conversations
By being intentional about your calls, you’ll save time, build stronger relationships, and book more clients. Implement this simple yet powerful question—“What would make this time valuable for you today?”—and start having more strategic sales conversations.
Looking for more sales strategies? Let’s connect! Visit www.yoursalesmaven.com/maven to access free resources and learn how to improve your sales conversations with ease.
For more actionable sales tips, download the FREE Closing The Sale Ebook.
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