What To Say When You Don’t Know What To Say

Woman thinking about what to say

When’s the last time you struggled with how to respond to something someone said to you? Did you spend hours, days or maybe even weeks thinking of all the things you “could have” or “should have” said after the fact? How often have you wished for the superpower of being able to say the perfect…

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Responding to Criticism

business woman responding to criticism

Have you received any criticism lately? When you receive criticism do you go into fight or flight mode (the instinctive physiological response where you either ready yourself to resist forcibly or you run away)?  Which one is more common for you – fight or flight? When criticism comes from a client, responding with either a…

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