Customer Experience Assessments
Receive direct feedback & valuable insight about your customer’s experience.
- Would improving a customer’s experience build your brand loyalty?
- Is customer satisfaction important to you & to your clients?
- Are you interested in maximizing your overall sales per customer?
Sales Maven’s Customer Experience Assessments are customized to meet the specific needs of your business. Each session offers you:
- Insight on what is working.
- Ideas on possible refinements to enhance the overall customer experience & to ensure customer satisfaction.
- Suggestions on how to grow your overall sales per customer.
Customer Experience Assessment sessions can include:
- Attending your event(s).
- Visiting your place of business & assuming the role of a new customer.
- Listening, reviewing, & offering suggestions on your sales presentation.
A detailed feedback form is provided to assist you in creating an action plan for your success.