What You Need to Know to Build Rapport It’s important to understand how to build rapport as well as how to maintain it. Are you coming across to others the way you think or is there something else happening? Learning about how other communication styles interpret
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Soulful Selling Made Simple Many people misunderstand what it means to “sell”. When you have a limiting belief around selling, you struggle to grow your business. And even more important, you miss out on working with people whose lives will improve as a result of what
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Bringing Intensity To Relationship Selling When’s the last time you wondered if you should bring more intensity into your selling process? Maybe you suspect that your sales would increase if you were more aggressive. Yet bringing intensity may not be your style and therefore is too far
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Are You Celebrating Your Wins? Are you celebrating your wins? When’s the last time you really slowed down enough to take it all that you’ve accomplished? As a busy professional, we sometimes forget to acknowledge our successes. This week, consider answering the question posed in
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Are You “Educating” Clients Out Of Buying? When’s the last time you caught yourself saying, “I’m not a salesperson. I just want to educate people.” People say this when they hear I’m a sales trainer/coach, “I’m not a salesperson, I prefer to educate people.” Most people
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The Clients You Should Focus On When’s the last time you stumbled upon a sign that made you pause and ponder about a deeper meaning? Maybe the sign was meant to be funny, or maybe it was meant to help you find your way somewhere, and yet
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Are You Inadvertently Talking Down To Clients? Is there anything worse than someone who wants to sell you something as coming off as condescending? Let’s face it; nobody appreciates being talked down too. It’s a huge rapport breaker, and if you’re anything like me, people who come off
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Never Dread Following Up Again How good are you at following up with prospects? When you meet someone and take their business card, do you immediately reach out to them once you’re back at your office? Or are you like the rest of us and the business
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How To End A Conversation Gracefully Have you ever found yourself in a conversation and you’re not quite sure how to end it? Maybe you attended a networking meeting recently, and although you enjoyed the conversation, you knew it was time to move on, yet
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Are Your Clients Skeptics? When you read or hear about a new program that is promising never before seen results like, “Make Six Figures in Six Weeks” or “Lose 50 lbs. in 5 days,” do you believe it? Many of us know when it sounds
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How To Say “No” To Pushy People How good are you at saying no? Most of us struggle with telling people no because we don’t want to hurt their feelings or have them think negatively about us. A few days ago a good friend called wanting some
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Stop Bait & Switch Selling A sure fire way to ruin a relationship is by misleading someone. Whether you fib to your partner, your boss, your best friend or to your client, the relationship will suffer and may even be damaged beyond repair. Misleading clients in marketing
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Technology Isn’t Always The Answer Have you ever felt like a business was so in love with their cool new technology they forgot to connect with you as a customer? A new trend that comes to mind is the restaurants where you walk up and place your
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Not interested. Or could it be something else? Recently a client expressed some frustration over a situation where a prospective customer scheduled a phone appointment and then didn’t answer at the scheduled time. My client left a voicemail and sent a follow-up email checking in about rescheduling
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