Terms of Service

For the Sales Maven Society


Please read these terms of use regarding membership in the Sales Maven Society.

Last Updated: July 17, 2022

Welcome to Sales Maven Society, an online program for entrepreneurs who want to grow their sales without being ‘salesy.’ This program is available through the Sales Maven Training Center (“Center”) and contains proprietary content developed and curated by us (collectively “Sales Maven Content”). The Center is owned and operated by Sales Maven LLC (“Sales Maven”, “We” “us” or “our”).

Please read these Terms of Use (“Terms”) carefully because they govern your use of this Center and access to the Sales Maven Content and related services. If you have any questions, please contact us at support[at]yoursalesmaven.com.

Agreement to Terms

By accessing, or using our Services, you agree to be bound by these Terms. We may update these Terms and our Services at any time, in our sole discretion. If we do so, we will post a notice on the site. It’s important that you review the Terms whenever we modify them because continuing to use the Services indicates to us that you agree to be bound by the modified Terms.

Membership Terms

The Sales Maven Training Center allows you to access certain premium features or content in exchange for a recurring fee, as applicable (the “Member Services”). Your transactions and any other use of the Member Services are subject to these  Terms of Service (“Membership Terms of Service”). By using a Member Service, you agree to (1) these Membership Terms of Service; and (2) Sales Maven’s Terms of Service, and all other terms and conditions that generally apply to the Sales Maven website (all of these together are the “Terms”). Please read the Terms carefully. If you don’t understand them, or don’t accept any part of them, then you’re not allowed to use the Member Services.

Once confirmed, we will provide you access to the purchased Service. You agree and understand that access to the Service may at times be influenced and affected by third parties that we use to provide the Service (web hosting, membership site plugins, etc.). You agree and understand that no breach of contract action may be initiated against Sales Maven when there are reasonable delays in the access of the Service.

Sales Maven reserves the right to terminate the Service, and or access to certain features of the Service, with or without prior notice to you. We will make reasonable efforts to provide notice but is not required to do so under the terms of this agreement.

Fees. Subscription fees for the Member Services are recurring payments (except where identified as otherwise). The term may be monthly, quarterly, or annual as described in the course of the transaction. Your subscription begins upon payment of a first installment of subscription fees. The subscription renews monthly, quarterly, or annually as applicable upon the payment of automatically recurring subscription fees. Monthly, quarterly, or annual fees are charged on the same day of the month that the subscription began. (For example, if a monthly subscription began on the 29th, 30th, or 31st day of a month, then membership will renew on the last day of any month that doesn’t have that many days.)

Payment. Sales Maven accepts payment via the current payment method indicated at time of purchase, which may include credit card, and any other form of payment that we make available to you from time to time. You agree to abide by any relevant Terms of Service or other legal agreement whether with Sales Maven Training Center , Stripe, PayPal or another third party, that governs your use of a given payment processing method. Prices for Member Services may change at any time, and Sales Maven does not provide price protection or refunds in the event of a price reduction or promotional offering. You agree to pay for any Member Services that you order (except during a free trial period). Sales Maven will charge your credit card or other form of payment for the price listed on the relevant Member Services offer, along with any additional amounts relating to applicable taxes, bank fees and currency fluctuations. If you purchase any automatically renewing subscriptions, you agree that Sales Maven will charge the payment method on file on the first day of each billing period for the relevant subscription, and if the payment method on file becomes invalid due to an expired credit card or other similar reason and we are unable to charge you within 10 days, Sales Maven reserves the right to immediately revoke your access to any Member Services you have ordered until you update your payment method. If you fail to update your payment method within 10 days, Sales Maven may cancel your subscription.

Cancellations and Refunds.

1.  Cancellation: You have the right to cancel your Member Services at any time. If you wish to cancel a subscription to Member Services that automatically renews, you can do so before the end of the current billing period. The cancellation will take effect on the next billing period, unless otherwise communicated to you by Sales Maven.

2.  Access and Refunds: Please note that when you purchase access to Member Services, you are paying for the privilege of accessing the content and resources provided, regardless of whether you actively utilize the access or not. Therefore, there are no refunds or credits for any remaining days in your current billing period upon cancellation. All subscription fees paid are considered final and nonrefundable.

3.  Termination for Violations: In the event that Sales Maven reasonably determines that a user has violated the Membership Terms of Services, Sales Maven reserves the right to immediately terminate the subscription and the user's access to Member Services without prior notice and without refund.

4. Cancellation Process: To cancel your Sales Maven Training Center membership, please send an email to support[at]yoursalesmaven.com. Our support team will guide you through the cancellation process and provide any necessary assistance.

Lifetime Membership. No refunds are available for purchases of Lifetime Memberships. Your lifetime membership may not be transferred to any third party. If you have purchased a lifetime membership to the Website, you will be granted access to the course content, however we reserve the right, at our sole discretion, to cancel your access to the Community (Facebook and Member Calls) if you do not abide by our membership guidelines. Lifetime Membership is for the lifetime of the Service. If for any reason, Sales Maven and/or the Sales Maven Society should dissolve or cease to exist, then your access to the Service terminates.

Privacy policy

Your privacy is important to us. Please review our Privacy Policy for information about the data we may collect and use. Our Privacy Policy is incorporated in these Terms and is available at Privacy Statement.

Intellectual Property

License, Copyright & User Communication

As a Member of the Training Center, you are hereby granted a non-exclusive, nontransferable, revocable license to use the center and the Content only for professional development use. This Center and its Contents are not available to you to exploit for commercial purposes. You may not sell or modify the content or reproduce, display, publicly perform, distribute, or otherwise use the content in any way for any public or commercial purpose. You may print and download portions of the material from the different areas of the website solely for your own non-commercial use, provided that you agree not to change the content from its original form. Moreover, you agree not to modify or delete any copyright or proprietary notices from the materials you print or download.

Except as expressly provided in these Terms of Use, nothing contained herein shall be construed as conferring any license or right, by implication, estoppel or otherwise, under copyright or other intellectual property rights. You agree that the Center is protected by all applicable copyrights, trademarks, service marks, patents or other proprietary right laws.

You are responsible for your own communications on and through the Site and Services and are responsible for the consequences of your postings.

We want you to engage with us, however, we ask that you do not do any of the following:

  1. Post material that is copyrighted, unless you are the copyright owner or have the permission of the copyright owner to post it
  2. Post material that reveals trade secrets, unless you own them or have the permission of the owner; post material that infringes on any other intellectual property rights of others or on the privacy or publicity rights of others
  3. Post material that is obscene, profane, defamatory, threatening, harassing, abusive, hateful, or embarrassing to another user of our website or any other person or entity;
  4. Post a sexually-explicit image; post advertisements or solicitations of business;
  5. Or post chain letters or pyramid schemes; or impersonate another person.

Please note that the Site does not represent or guarantee the truthfulness, accuracy, or reliability of any communications posted by other users or endorse any opinions expressed by users. You acknowledge that any reliance on material posted by other users of our website will be at your own risk.

We reserve the right, but not the obligation, to monitor or screen communications transmitted on or through the Site and Services. If we observe or are notified by a user of communications, which allegedly do not conform to this agreement, we reserve the right to take appropriate action, which may result in any or no action.  We reserve the right to determine whether to remove or request the removal of the communication, in our sole discretion.

No Guarantees

You agree, acknowledge, and accept that the information contained on and through the Site, and any Trainers do not purport to guarantee any particular result but instead is a professional resource to support you in your sales efforts.

Third-Party Resources

The Site may contain links to or advertisements of third-party websites (that are not affiliated with us) or resources, such as the books we’re currently reading. We are not responsible for the content, products or services on or available from those advertisements, websites, resources or links displayed on the Site. You acknowledge sole responsibility for and assume all risk arising from, your use of any third-party websites or resources.


You agree to defend, indemnify and hold harmless Sales Maven, or its officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, or expenses (including but not limited to attorneys’ fees), to the extent allowed by applicable law, that arise from or are caused by: (i) your use of and access to the Services; (ii) your violation of these Terms; (iii) your violation of any third party right, including without limitation any copyright, property, moral or privacy right; or (iv) any claim that content that originates from you caused damage to any third party. This section shall survive these Terms and your use and termination of the Services.


We may terminate your access to and use of the Center and account, at our sole discretion. Upon any termination, discontinuation of Services or your account, all provisions of these Terms which by their nature should survive will survive, including, without limitation, ownership provisions, indemnification, warranty disclaimers, limitations of liability, and dispute resolution provisions.

Warranty Disclaimers

The Services and Content are provided “AS IS,” without warranty of any kind. Without limiting the foregoing, WE EXPLICITLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. We make no warranty that the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness or reliability of any Content.

Limitation of Liability

NEITHER SALES MAVEN NOR ANY OTHER party involved in creating, producing, or delivering the services or content will be liable for any incidental, special, exemplary or consequential damages, INCLUDING LOST PROFITS, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, MOBILE DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICES arising out of or in connection with THESE TERMS or from the use OF or inability to use the ServiceS or CONTENT, whether based on warranty, contract, tort (including negligence), PRODUCT LIABILITY or any other legal theory, and whether or not SALES MAVEN has been informed of the possibility of such damage, EVEN IF A limited REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.


Dispute Resolution

We prefer to resolve things amicably when possible, therefore, you agree to the following dispute resolution policy in connection with any potential claims or disputes arising from your use of the Application. Start by notifying us of your dispute by sending a notice to support[at]yoursalesmaven.com.

  1. Informal Negotiations: Parties to a dispute concerning the Terms, the Privacy Policy, or the use of the Services will attempt to informally negotiate a potential settlement or resolution to the dispute;
  2. Arbitration: In the event that informal negotiations are unsuccessful, the parties agree to follow the arbitration procedures set forth by JAMS, to resolve the dispute.
  3. Binding Arbitration: If for any reason arbitration is unsuccessful or unavailable to the parties, parties agree to submit to binding arbitration in the jurisdiction of the State of Washington. Each of us is responsible for paying our own filing, administrative and arbitrator fees. Judgment on the arbitration award may be entered in any court having jurisdiction thereof.

Entire Agreement

These Terms constitute the entire and exclusive understanding and agreement between us.  These Terms supersede and replace any and all prior oral or written understandings or agreements between us. If for any reason a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect.

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect.

Any notices or other communications provided by us under these Terms, including those regarding modifications to these Terms, will be given by us by posting a notice on the Site.

Our decision not to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Sales Maven. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.

Questions & Contact Information

If you have any questions regarding these Terms, please email us at support[at]yoursalesmaven.com